Who this cover is for
We cover homes, shops, offices, warehouses and income producing buildings.
- Homeowners wanting cover for both the building and the contents
- Shop and office owners protecting stock and fittings
- Owners of warehouses and let properties
- Businesses that need business interruption cover after a shutdown
What the policy covers
The core covers we request in every quotation. Some are optional and carry an additional premium.
- Fire, lightning and explosionThe core peril, covering building and contents as scheduled.
- BurglaryTheft accompanied by physical evidence of forcible entry.
- Natural perilsFlood, storm and earthquake, normally added as an extension.
- Water damageBursting or leaking of pipes, tanks and sprinkler systems.
- Glass and signage breakageImportant for shops with large frontages and illuminated signs.
- Business interruptionLoss of profit and standing charges during the shutdown after a covered loss.
- Third party liabilityDamage to neighbours or passers by from an incident at the premises.
What it usually does not cover
These are common exclusions in this line of business. Actual exclusions differ between insurers, and we set them out in writing with every offer.
- Damage from poor maintenance or natural ageing of the building
- Theft without physical evidence of break in, or arising from failure to secure
- Loss while the premises are unoccupied beyond the stated period
- Hazardous materials stored without the insurer knowing or outside safety permits
- Cash, jewellery and valuables unless listed on a separate schedule
- Damage arising from construction or alteration work at the premises
Figures and clauses worth asking about
Before you sign, these are the clauses that decide what the policy is really worth.
Claim documents
We prepare them with you and review them before submission so the file is not delayed on a procedural point.
- The civil defence or police report depending on the incident
- Inventory lists of contents and stock before and after the loss
- Purchase invoices for the damaged assets where available
- Site photographs of the damage before any clearing or repair
- The report of the loss adjuster appointed by the insurer
Questions we put to the insurer on your behalf
These questions are the difference between a cheap offer and a suitable one.
- Is the sum insured based on new replacement value or on depreciated value?
- Does the average clause apply, and how can it be avoided?
- Which extensions are needed, such as flood and earthquake?
- What is the maximum stock value at any point during the year?
- Does the policy include debris removal and professional fees?
- What indemnity period applies under business interruption cover?
Common questions about Fire and Property Insurance
What is the difference between building and contents cover?
The building is the structure and fixed finishes. Contents are furniture, equipment and stock. Many people insure the building and forget the contents, yet the real loss is usually in the contents.
Does the tenant need cover, or the landlord?
The landlord insures the building. The tenant insures contents, stock and liability to third parties. Both need cover, but for different things.
How long does a fire claim take to settle?
It depends on the size of the loss, how quickly documents are produced and the adjuster report. Well organised files move far faster, which is why we review the file before it goes in.
Do I really need a stock inventory?
Yes, and it is one of the strongest protections of your position. A documented periodic inventory shortens the discussion with the adjuster and reduces the chance of a reduced settlement.
